'Customer Paid', 'description' => '', 'milestone' => 'MILESTONE 1 - Customer Paid', 'reference' => '', 'on_task_completion' => '', 'department' => '', 'status' => PerfexCRMTaskStatus::COMPLETED, 'priority' => PerfexCRMTaskPriority::DEFAULT, 'duedate' => 0 ]; public const TASK_POST_PAYMENT_1 = [ 'name' => 'Map Bank Transaction Record', 'description' => '○ Purpose: To map a transaction to bank transaction in the bank statement
○ Initial Status: In Progress
○ Deadline: Same day
○ Responsible department: Accounts
○ Next step: Change the status of the Approve payment status to "In Progress" upon successful completion of the operation.
○ Additional details: ** Any specific requirements or notes for the operation.**
○ Dependencies: None
○ Outcomes: Bank transaction is mapped successfully, allowing the next steps in the process to be initiated.
', 'milestone' => '', 'reference' => 'TASK_POST_PAYMENT_1', 'on_task_completion' => 'TASK_POST_PAYMENT_2', 'department' => 'Accounts', 'status' => PerfexCRMTaskStatus::IN_PROGRESS, 'priority' => PerfexCRMTaskPriority::HIGH, 'duedate' => 0 ]; public const TASK_POST_PAYMENT_2 = [ 'name' => 'Approve Payment', 'description' => '○ Purpose: To verify and approve the customer\'s payment on IZYIM
○ Amount To be Approve: RM {amount}
', 'milestone' => '', 'reference' => 'TASK_POST_PAYMENT_2', 'on_task_completion' => 'TASK_POST_PAYMENT_3', 'department' => 'Accounts', 'status' => '', 'priority' => PerfexCRMTaskPriority::HIGH, 'duedate' => 0 ]; public const TASK_POST_PAYMENT_3 = [ 'name' => 'Issue Shipping Autocount Invoince', 'description' => '○ Purpose: To issue an invoice for the customer\'s payment in accounting software.
○ Initial Status: Not Started
○ Deadline: Next day
○ Responsible department: Accounts
○ Next step: Change the status of the Knockoff Invoice operation to "In Progress" upon successful completion.
○ Additional details: ** Any specific requirements or notes for the operation.**
○ Dependencies: Approve Payment operation must be completed before this operation can begin.
○ Outcomes: An invoice will be issued in accounting software for the customer\'s payment.
', 'milestone' => '', 'reference' => 'TASK_POST_PAYMENT_3', 'on_task_completion' => 'TASK_POST_PAYMENT_4', 'department' => 'Accounts', 'status' => '', 'priority' => PerfexCRMTaskPriority::MEDIUM, 'duedate' => 1 ]; public const TASK_POST_PAYMENT_3_1 = [ 'name' => 'Issue Shipping Autocount OR', 'description' => '○ Purpose: To issue an invoice for the customer\'s payment in accounting software.
○ Note: Customer Actually Upload Bank Slip or Not, If not, Invoice Will Not be Exported
○ {link_autocount_or}
', 'milestone' => '', 'reference' => 'TASK_POST_PAYMENT_3_1', 'on_task_completion' => 'TASK_POST_PAYMENT_4', 'department' => 'Accounts', 'status' => '', 'priority' => PerfexCRMTaskPriority::DEFAULT, 'duedate' => 0 ]; public const TASK_POST_PAYMENT_4 = [ 'name' => 'Knockoff Invoice', 'description' => '○ Purpose: The purpose of this operation is to issue the official receipt and knockoff with invoice for the customer\'s payment.
○ Initial Status: Not Started
○ Deadline: Next day.
○ Responsible Department: Accounts
○ Next Step: None
○ Additional Details: ** Any specific requirements or notes for the operation.**
○ Dependencies: Issue Shipping Autocount Invoice operation must be completed before this operation can begin.
○ Outcomes: The customer’s payment is applied to the accounting software invoice and invoice is marked as paid.
', 'milestone' => '', 'reference' => 'TASK_POST_PAYMENT_4', 'on_task_completion' => '', 'department' => 'Accounts', 'status' => '', 'priority' => PerfexCRMTaskPriority::MEDIUM, 'duedate' => 1 ]; public const TASK_LOADED_CONTAINER_1 = [ 'name' => 'Generate Shipping Invoices', 'description' => '○ Purpose: -
○ Link to order page: {link_order}
', 'milestone' => '', 'reference' => 'TASK_LOADED_CONTAINER_1', 'on_task_completion' => 'TASK_LOADED_CONTAINER_2', 'department' => 'Operations', 'status' => PerfexCRMTaskStatus::IN_PROGRESS, 'priority' => PerfexCRMTaskPriority::HIGH, 'duedate' => 1 ]; public const TASK_LOADED_CONTAINER_2 = [ 'name' => 'Approve Shipping Invoices', 'description' => '○ Purpose: -
○ Link to refer Pay On Behalf or Any extra charge: : {link_perfex}
', 'milestone' => '', 'reference' => 'TASK_LOADED_CONTAINER_2', 'on_task_completion' => '', 'department' => 'Customer Services', 'status' => '', 'priority' => PerfexCRMTaskPriority::HIGH, 'duedate' => 1 ]; public const TASK_IDENTIFICATION_1 = [ 'name' => 'Approve Identification Verification (Shipping)', 'description' => '○ Purpose: To ensure the customer submit information matches the information in their identification document.
○ Initial Status: In Progress
○ Deadline: Same Day
○ Responsible department: Operation
○ Next step: None
○ Additional details: ** Any specific requirements or notes for the operation.**
○ Dependencies: None
○ Outcomes: Customer account identification is verified
', 'milestone' => '', 'reference' => 'TASK_IDENTIFICATION_1', 'on_task_completion' => '', 'department' => 'Operations', 'status' => PerfexCRMTaskStatus::IN_PROGRESS, 'priority' => PerfexCRMTaskPriority::DEFAULT, 'duedate' => 0 ]; }