shipping-portal/routes/help_menu.php

<?php

use Illuminate\Support\Facades\Route;

Route::group(['prefix' => 'helpmenu', 'as' => 'helpmenu.', 'namespace' => 'HelpMenu'], function () {
    Route::get('/question', 'FetchHelpMenuQuestionController@fetch')->name('first.question');
    Route::post('/question', 'UpdateHelpMenuNextQuestionController@fetch')->name('next.question');
});