persona section: scenario-based personas + cinematic photography + pain stats
PERSONA OVERHAUL: - Personas now defined by WHAT THEY DID, not job titles - 'Charity Manager' -> 'You organized the dinner' - 'Personal Fundraiser' -> 'You shared the link' - 'Volunteer' -> 'You were on the ground' - 'Organisation/Programme Manager' -> 'You claim the Gift Aid' SECTION HEADING: - Brand core insight: 'People don't break promises. Systems do.' - Eyebrow: 'THE PLEDGE GAP' - Sub: 'We built the missing system between I'll donate and the money arriving.' PAIN STATS (visual anchors): - £50,000 pledged / £22,000 collected (the gap) - 23 said I'll donate / 8 actually did - 40 pledges collected / 0 updates received - 200 rows, 47 typos / 6 hours every quarter COPY: Emotionally precise, tells each persona's specific story PHOTOGRAPHY (4 cinematic moment shots): - Dinner aftermath: empty table with lone pledge card, chandeliers - Phone: hands on WhatsApp at kitchen table, warm light - Volunteer: seen from behind, walking between gala tables with cards - Desk still life: laptop spreadsheet, papers, tea, window light - All 2:1 wide aspect, 2.7MB -> 260KB optimized
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