calvana/temp_files/v3/EditCustomer.php

<?php

namespace App\Filament\Resources\CustomerResource\Pages;

use App\Filament\Resources\CustomerResource;
use App\Filament\Resources\DonationResource;
use App\Models\Customer;
use Filament\Actions\Action;
use Filament\Forms\Components\Select;
use Filament\Forms\Components\Textarea;
use Filament\Notifications\Notification;
use Filament\Resources\Pages\EditRecord;
use Illuminate\Support\Facades\Mail;
use Illuminate\Support\HtmlString;

class EditCustomer extends EditRecord
{
    protected static string $resource = CustomerResource::class;

    // ─── Heading: Show who this person IS, not just a name ───────
    // When Sahibah opens a donor, she needs to immediately understand:
    // "Is this person important? Are they a monthly giver? Gift Aid?"
    // No clicking, no scrolling — right in the heading.

    public function getHeading(): string|HtmlString
    {
        $customer = $this->record;
        $total = $customer->donations()
            ->whereHas('donationConfirmation', fn ($q) => $q->whereNotNull('confirmed_at'))
            ->sum('amount') / 100;

        $giftAid = $customer->donations()
            ->whereHas('donationPreferences', fn ($q) => $q->where('is_gift_aid', true))
            ->exists();

        $badges = '';
        if ($total >= 1000) {
            $badges .= ' <span class="inline-flex items-center px-2 py-0.5 rounded-full text-xs font-medium bg-amber-100 text-amber-800 ml-2">⭐ Major Donor</span>';
        }
        if ($giftAid) {
            $badges .= ' <span class="inline-flex items-center px-2 py-0.5 rounded-full text-xs font-medium bg-green-100 text-green-800 ml-2">Gift Aid</span>';
        }

        $sg = $customer->scheduledGivingDonations()->where('is_active', true)->first();
        if ($sg) {
            $amt = '£' . number_format($sg->total_amount, 0);
            $badges .= ' <span class="inline-flex items-center px-2 py-0.5 rounded-full text-xs font-medium bg-blue-100 text-blue-800 ml-2">💙 ' . $amt . '/month</span>';
        }

        // Check for incomplete (problem) donations in last 7 days
        $incompleteRecent = $customer->donations()
            ->whereDoesntHave('donationConfirmation', fn ($q) => $q->whereNotNull('confirmed_at'))
            ->where('created_at', '>=', now()->subDays(7))
            ->count();
        if ($incompleteRecent > 0) {
            $badges .= ' <span class="inline-flex items-center px-2 py-0.5 rounded-full text-xs font-medium bg-red-100 text-red-800 ml-2">⚠ ' . $incompleteRecent . ' incomplete</span>';
        }

        return new HtmlString($customer->name . $badges);
    }

    // ─── Subheading: The one-line story of this donor ────────────

    public function getSubheading(): ?string
    {
        $customer = $this->record;
        $confirmed = $customer->donations()
            ->whereHas('donationConfirmation', fn ($q) => $q->whereNotNull('confirmed_at'));
        $total = $confirmed->sum('amount') / 100;
        $count = $confirmed->count();
        $first = $customer->donations()->oldest()->first();
        $since = $first ? $first->created_at->format('M Y') : null;

        $parts = [];
        if ($total > 0) {
            $parts[] = '£' . number_format($total, 2) . ' donated across ' . $count . ' donations';
        } else {
            $parts[] = 'No confirmed donations yet';
        }
        if ($since) {
            $parts[] = 'Supporter since ' . $since;
        }

        return implode(' · ', $parts);
    }

    // ─── Header Actions: What staff DO when they find a donor ────
    // These are the actual tasks that take 4+ clicks today:
    // "Add a note", "Resend a receipt", "Look them up in Stripe"

    protected function getHeaderActions(): array
    {
        $customer = $this->record;

        return [
            // Quick note — the #1 thing support staff do
            Action::make('add_note')
                ->label('Add Note')
                ->icon('heroicon-o-chat-bubble-left-ellipsis')
                ->color('gray')
                ->form([
                    Textarea::make('body')
                        ->label('Note')
                        ->placeholder("e.g. Called on " . now()->format('d M') . " — wants to update their address")
                        ->required()
                        ->rows(3),
                ])
                ->action(function (array $data) use ($customer) {
                    $customer->internalNotes()->create([
                        'user_id' => auth()->id(),
                        'body' => $data['body'],
                    ]);
                    Notification::make()->title('Note added')->success()->send();
                }),

            // Resend receipt — second most common request
            Action::make('resend_receipt')
                ->label('Resend Receipt')
                ->icon('heroicon-o-envelope')
                ->color('info')
                ->form([
                    Select::make('donation_id')
                        ->label('Which donation?')
                        ->options(function () use ($customer) {
                            return $customer->donations()
                                ->whereHas('donationConfirmation', fn ($q) => $q->whereNotNull('confirmed_at'))
                                ->latest()
                                ->take(10)
                                ->get()
                                ->mapWithKeys(function ($d) {
                                    $label = '£' . number_format($d->amount / 100, 2)
                                        . ' on ' . $d->created_at->format('d M Y')
                                        . ' — ' . ($d->donationType?->display_name ?? 'Unknown');
                                    return [$d->id => $label];
                                });
                        })
                        ->required()
                        ->helperText('Select the donation to resend the receipt for'),
                ])
                ->visible(fn () => $customer->donations()
                    ->whereHas('donationConfirmation', fn ($q) => $q->whereNotNull('confirmed_at'))
                    ->exists())
                ->action(function (array $data) use ($customer) {
                    $donation = $customer->donations()->find($data['donation_id']);
                    if ($donation) {
                        try {
                            Mail::to($customer->email)
                                ->send(new \App\Mail\DonationConfirmed($donation));
                            Notification::make()
                                ->title('Receipt sent to ' . $customer->email)
                                ->body('For donation of £' . number_format($donation->amount / 100, 2) . ' on ' . $donation->created_at->format('d M Y'))
                                ->success()
                                ->send();
                        } catch (\Throwable $e) {
                            Notification::make()->title('Failed to send receipt')->body($e->getMessage())->danger()->send();
                        }
                    }
                }),

            // View in Stripe — for investigating payment issues
            Action::make('view_in_stripe')
                ->label('Stripe')
                ->icon('heroicon-o-arrow-top-right-on-square')
                ->color('gray')
                ->url('https://dashboard.stripe.com/search?query=' . urlencode($customer->email))
                ->openUrlInNewTab(),

            // Email the donor directly
            Action::make('email_donor')
                ->label('Email')
                ->icon('heroicon-o-at-symbol')
                ->color('gray')
                ->url('mailto:' . $customer->email)
                ->openUrlInNewTab(),
        ];
    }
}