exchange-2.0/app/Classes/Modules/PerfexCRM/Services/CreatesPerfexCRMSupportTicket.php

<?php

namespace App\Classes\Modules\PerfexCRM\Services;

use Illuminate\Support\Facades\Http;
use App\Classes\Exceptions\MalformedRequestException;
use App\Classes\Exceptions\ConnectionErrorException;
use App\Classes\General\LogHelper;
use Illuminate\Support\Facades\Log;

class CreatesPerfexCRMSupportTicket
{
    /**
     * @param string $subject
     * @param string $department
     * @param int $contactid
     * @param int $userid
     * @return null|object
     * @throws MalformedRequestException
     */
    public function execute(string $subject, string $department, int $contactid, int $userid) {
        try{
            $data = [
                'subject' => $subject,
                'department' => $department,
                'contactid' => $contactid,
                'userid' => $userid,
            ];

            $response = Http::asForm()->withHeaders([
                'authtoken' => config('perfexcrm.api_key')])
            ->post(config('perfexcrm.base_url').'/api/tickets',$data);

            if($response->successful()){
                $data = $response->json();
                return (object) $data;
            }else{
                LogHelper::channel('perfex_crm')->info($response);
                return null;
            }
        }
        catch(\Illuminate\Http\Client\ConnectionException $exception){
            $error = 'Failed to connect to CRM';
            throw new ConnectionErrorException($error, $exception->getMessage(), "", $exception->getTraceAsString());
        }
        catch(\Exception $exception){
            $error = 'Support Ticket creation failed';
            Log::error($error. ": ". $exception->getMessage());
            Log::error('Payload: '.json_encode($data));
            throw new MalformedRequestException($error);
        }
    }
}