UX update when system failed to open a support ticket via help menu

app/Classes/Modules/HelpMenu/ControllersLogic/UpdateNextQuestionQALogic.php

@@ -75,7 +75,8 @@ class UpdateNextQuestionQALogic extends AbstractControllerLogic
     /**
      * @param Request $request
      * @return JsonResponse
-     * @throws ErrorException
+     * @throws MalformedRequestException
+     * @throws ResourceNotFoundException
      */
     public function logic(Request $request) : JsonResponse
     {

app/Classes/Modules/HelpMenu/Processors/DeleteAnswerQAProcessor.php

@@ -25,6 +25,14 @@ class DeleteAnswerQAProcessor
         $this->listsHelpMenuUserAnswerSelected = $listsHelpMenuUserAnswerSelected;
     }
 
+
+    /**
+     * @param int $userId
+     * @param int $questionId
+     * @param Request $request
+     * @return void
+     * @throws ResourceNotFoundException
+     */
     public function execute($userId, $questionId, $request){
         if ($request->has('isPrevious')) {
             //Get current and previous question's answer

app/Classes/Modules/PerfexCRM/Services/FetchesPerfexCRMCustomer.php

@@ -28,7 +28,9 @@ class FetchesPerfexCRMCustomer
                 return null;
             }
         }catch(\Exception $exception){
-            throw new MalformedRequestException('Unable to get correct response from Perfex CRM server: ' . $exception->getMessage());
+            $error = 'Unable to get correct response from Perfex CRM server: ' . $exception->getMessage();
+            Log::error($error);
+            throw new MalformedRequestException($error);
         }
     }
 }

resources/assets/vue/components/general/forms/HelpMenuFormComponent.vue

@@ -134,7 +134,8 @@
                 }
             },
             errorHandler(error){
-                this.error = error.message;
+                // this.error = error.message;
+                this.error = 'We are sorry, something went wrong. Please contact us via live chat.';
             },
             submitForm(direction) {
                 this.parameters = {}