Feedback Form Improvement

2026-08-19 04:24:12 +00:00 · 2023-11-21 19:29:40 +08:00
parent d950ee3d68
commit 820d96858f
11 changed files with 574 additions and 4 deletions
@@ -20,9 +20,11 @@ class ExportsFeedback implements FromQuery, WithHeadings, WithHeadingRow, WithMa
    public function headings(): array
    {
        return [
+            'Version',
            'Question Set',
            'Question Text',
-            'Answer',
+            'Answer Text',
+            'Answer Value',
            'Source System',
            'Source Marking',
            'Source Email',
@@ -56,11 +58,14 @@ class ExportsFeedback implements FromQuery, WithHeadings, WithHeadingRow, WithMa
            $companyModule = $user->companyModule()->first();
            $user_marking = $companyModule ? $companyModule->inviters()->withPivot('invitee_reference')->first()->pivot->invitee_reference : "";
        }
+        $answer = $userAnswer->answer;

        return [
+            $userAnswer->question->questionnaire->version,
            $userAnswer->question->questionnaire->description,
            $userAnswer->question->question_text,
            $userAnswer->free_text_answer,
+            $answer->value,
            $user ? QASystemSourceType::getText(QASystemSourceType::IZYIM) : QASystemSourceType::getText($source->system),
            $user ? $user_marking : $source->marking,
            $user ? $user->email : $source->email,
@@ -34,7 +34,7 @@ class HelpMenuQuestionResource extends JsonResource
                'question_number' => $q->question_number,
                'question_text' => $q->question_text,
                'question_type' => $q->question_type,
-                'question_answers' => HelpMenuAnswerOptionsResource::collection(QAAnswerOptions::where('question_number', $q->question_number)->where('questionnaire_set_id', $q->questionnaire_set_id)->get()),
+                'question_answers' => HelpMenuAnswerOptionsResource::collection(QAAnswerOptions::where('question_number', $q->question_number)->where('questionnaire_set_id', $q->questionnaire_set_id)->orderBy('order', 'ASC')->get()),
                'questionnaire_set_id' => $q->questionnaire_set_id,
                'next_nested_question' => $q->next_nested_question,
                'next_main_question' => $q->next_main_question,
@@ -18,6 +18,7 @@ class HelpMenuQuestionnaireSetsResource extends JsonResource
            'name' => $this->name,
            'description' => $this->description,
            'group' => $this->group,
+            'version' => $this->version,
        ];
    }
 }
@@ -4,6 +4,7 @@ namespace App\Http\Resources;

 use Illuminate\Http\Resources\Json\JsonResource;
 use App\Classes\ValueObjects\Constants\QASystemSourceType;
+use App\Models\QAAnswerOptions;
 use App\Models\QAQuestions;
 use Carbon\Carbon;

@@ -20,6 +21,7 @@ class HelpMenuQuestionsAnswersResource extends JsonResource
        $question = QAQuestions::where('id', $this->question_id)->first();
        $source = new HelpMenuUserSourceResource($this->userSource);
        $user = $this->source_id === 0 ? new UserResource($this->user) : null;
+        $answerOption = QAAnswerOptions::where('id', $this->answer_option_id)->first();

        $user_marking = '';
        if($user){
@@ -32,6 +34,7 @@ class HelpMenuQuestionsAnswersResource extends JsonResource
            'questionnaire' => new HelpMenuQuestionnaireSetsResource($this->question->questionnaire),
            'question_text' => $question ? $question->question_text : null,
            'free_text_answer' => $this->free_text_answer,
+            'answer_value' => $answerOption ? $answerOption->value : null,
            'source_system' => $user ? QASystemSourceType::getText(QASystemSourceType::IZYIM) : QASystemSourceType::getText($source->system),
            'source_marking' => $user ? $user_marking : $source->marking,
            'source_email' => $user ? $user->email : $source->email,
@@ -46,4 +46,13 @@ class QAUserAnswerSelected extends AbstractModel implements Documentable
        return $this->BelongsTo(QAQuestions::class, 'question_id', 'id');
    }

+
+    /**
+     * @return BelongsTo
+     */
+    public function answer(): BelongsTo
+    {
+        return $this->BelongsTo(QAAnswerOptions::class, 'answer_option_id', 'id');
+    }
+
 }
@@ -26,7 +26,12 @@ class DatabaseSeeder extends Seeder
        // $this->call(QAQuestionsDemoSeeder::class); //DEMO POC
        // $this->call(QAAnswerOptionsDemoSeeder::class); //DEMO POC

+        // 20230928 Set 1 to Set 3
        // $this->call(QAQuestionsSeeder::class);
        // $this->call(QAAnswerOptionsSeeder::class);
+
+        // 20231121 Set 4 to Set 6
+        // $this->call(QAQuestions2Seeder::class);
+        // $this->call(QAAnswerOptions2Seeder::class);
    }
 }
@@ -0,0 +1,395 @@
+<?php
+
+namespace Database\Seeders;
+
+use Illuminate\Database\Seeder;
+use App\Models\QAAnswerOptions;
+
+class QAAnswerOptions2Seeder extends Seeder
+{
+    public function run()
+    {
+        // Set 1
+        // Option 1 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Very Dissatisfied";
+        $answerOption->value = "1";
+        $answerOption->order = 1;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+        // Option 2 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Dissatisfied";
+        $answerOption->value = "2";
+        $answerOption->order = 2;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+        // Option 3 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Neutral";
+        $answerOption->value = "3";
+        $answerOption->order = 3;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+        // Option 4 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Satisfied";
+        $answerOption->value = "4";
+        $answerOption->order = 4;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+        // Option 5 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Very Satisfied";
+        $answerOption->value = "5";
+        $answerOption->order = 5;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+
+
+        // Set 1
+        // Option 1 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Yes";
+        $answerOption->value = "3";
+        $answerOption->order = 3;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+        // Option 2 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Partially";
+        $answerOption->value = "2";
+        $answerOption->order = 2;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+        // Option 3 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "No";
+        $answerOption->value = "1";
+        $answerOption->order = 1;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+
+
+          // Set 1
+        // Option 1 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Very Clear";
+        $answerOption->value = "5";
+        $answerOption->order = 5;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+        // Option 2 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Clear";
+        $answerOption->value = "4";
+        $answerOption->order = 4;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+        // Option 3 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Neutral";
+        $answerOption->value = "3";
+        $answerOption->order = 3;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+        // Option 4 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Unclear";
+        $answerOption->value = "2";
+        $answerOption->order = 2;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+        // Option 5 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Very Unclear";
+        $answerOption->value = "1";
+        $answerOption->order = 1;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 4;
+        $answerOption->save();
+
+
+
+
+
+        // Set 2
+        // Option 1 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Yes";
+        $answerOption->value = "3";
+        $answerOption->order = 3;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+        // Option 2 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Somewhat";
+        $answerOption->value = "2";
+        $answerOption->order = 2;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+        // Option 3 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "No";
+        $answerOption->value = "1";
+        $answerOption->order = 1;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+
+
+        // Set 2
+        // Option 1 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Exceeded Expectations";
+        $answerOption->value = "3";
+        $answerOption->order = 3;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+        // Option 2 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Met Expectations";
+        $answerOption->value = "2";
+        $answerOption->order = 2;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+        // Option 3 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Below Expectations";
+        $answerOption->value = "1";
+        $answerOption->order = 1;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+
+
+          // Set 2
+        // Option 1 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Very Dissatisfied";
+        $answerOption->value = "1";
+        $answerOption->order = 1;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+        // Option 2 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Dissatisfied";
+        $answerOption->value = "2";
+        $answerOption->order = 2;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+        // Option 3 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Neutral";
+        $answerOption->value = "3";
+        $answerOption->order = 3;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+        // Option 4 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Satisfied";
+        $answerOption->value = "4";
+        $answerOption->order = 4;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+        // Option 5 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Very Satisfied";
+        $answerOption->value = "5";
+        $answerOption->order = 5;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 5;
+        $answerOption->save();
+
+
+
+
+
+        // Set 3
+        // Option 1 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Immediately";
+        $answerOption->value = "5";
+        $answerOption->order = 5;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 2 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Within a few hours";
+        $answerOption->value = "4";
+        $answerOption->order = 4;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 3 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Within a day";
+        $answerOption->value = "3";
+        $answerOption->order = 3;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 4 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "More than a day";
+        $answerOption->value = "2";
+        $answerOption->order = 2;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 5 for Question 10
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Never received a response";
+        $answerOption->value = "1";
+        $answerOption->order = 1;
+        $answerOption->question_number = 10;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+
+
+        // Set 3
+        // Option 1 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Very Clear";
+        $answerOption->value = "5";
+        $answerOption->order = 5;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 2 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Clear";
+        $answerOption->value = "4";
+        $answerOption->order = 4;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 3 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Neutral";
+        $answerOption->value = "3";
+        $answerOption->order = 3;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 4 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Unclear";
+        $answerOption->value = "2";
+        $answerOption->order = 2;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 5 for Question 20
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Very Unclear";
+        $answerOption->value = "1";
+        $answerOption->order = 1;
+        $answerOption->question_number = 20;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+
+
+        // Set 3
+        // Option 1 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Very Likely";
+        $answerOption->value = "5";
+        $answerOption->order = 5;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 2 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Likely";
+        $answerOption->value = "4";
+        $answerOption->order = 4;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 3 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Neutral";
+        $answerOption->value = "3";
+        $answerOption->order = 3;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 4 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Unlikely";
+        $answerOption->value = "2";
+        $answerOption->order = 2;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+        // Option 5 for Question 30
+        $answerOption = new QAAnswerOptions;
+        $answerOption->display_text = "Very Unlikely";
+        $answerOption->value = "1";
+        $answerOption->order = 1;
+        $answerOption->question_number = 30;
+        $answerOption->questionnaire_set_id = 6;
+        $answerOption->save();
+
+
+
+    }
+}
@@ -0,0 +1,148 @@
+<?php
+
+namespace Database\Seeders;
+
+use Illuminate\Database\Seeder;
+use App\Models\QAQuestionnaireSet;
+use App\Models\QAQuestions;
+use App\Classes\ValueObjects\Constants\QAType;
+
+class QAQuestions2Seeder extends Seeder
+{
+    public function run()
+    {
+        $questionnaireSets = [
+            [
+                'name' => 'Set 1',
+                'description' => 'Customer Support Satisfaction Survey',
+                'group' => 'feedback',
+                'version' => 2
+            ],
+            [
+                'name' => 'Set 2',
+                'description' => 'First Order Experience Feedback',
+                'group' => 'feedback',
+                'version' => 2
+            ],
+            [
+                'name' => 'Set 3',
+                'description' => 'Sales Inquiry Experience',
+                'group' => 'feedback',
+                'version' => 2
+            ],
+        ];
+
+        foreach ($questionnaireSets as $set) {
+            $questionnaireSet = QAQuestionnaireSet::create([
+                'name' => $set['name'],
+                'description' => $set['description'],
+                'group' => $set['group'],
+                'version' => $set['version'],
+            ]);
+
+            $questions = [];
+
+            switch ($set['name']) {
+                case 'Set 1':
+                    $questions = [
+                        [
+                            'question_number' => 10,
+                            'question_text' => 'On a scale of 1 to 5, how satisfied are you with the time it took to receive a response?',
+                            'question_type' => QAType::MULTIPLE_CHOICES,
+                            'is_start' => true,
+                            'is_end' => false,
+                        ],
+                        [
+                            'question_number' => 20,
+                            'question_text' => 'Was your issue resolved during this interaction?',
+                            'question_type' => QAType::MULTIPLE_CHOICES,
+                            'is_start' => false,
+                            'is_end' => false,
+                        ],
+                        [
+                            'question_number' => 30,
+                            'question_text' => 'How clear and understandable was the communication from the support team?',
+                            'question_type' => QAType::MULTIPLE_CHOICES,
+                            'is_start' => false,
+                            'is_end' => true,
+                        ]
+                    ];
+                    break;
+                case 'Set 2':
+                    $questions = [
+                        [
+                            'question_number' => 10,
+                            'question_text' => 'Did you find what you were looking for without any issues?',
+                            'question_type' => QAType::MULTIPLE_CHOICES,
+                            'is_start' => true,
+                            'is_end' => false,
+                        ],
+                        [
+                            'question_number' => 20,
+                            'question_text' => 'Did the service  meet your expectations?',
+                            'question_type' => QAType::MULTIPLE_CHOICES,
+                            'is_start' => false,
+                            'is_end' => false,
+                        ],
+                        [
+                            'question_number' => 30,
+                            'question_text' => 'On a scale of 1 to 5, how satisfied are you with the delivery time?',
+                            'question_type' => QAType::MULTIPLE_CHOICES,
+                            'is_start' => false,
+                            'is_end' => true,
+                        ]
+                    ];
+                    break;
+                case 'Set 3':
+                    $questions = [
+                        [
+                            'question_number' => 10,
+                            'question_text' => 'How quickly did our sales team respond to your inquiry?',
+                            'question_type' => QAType::MULTIPLE_CHOICES,
+                            'is_start' => true,
+                            'is_end' => false,
+                        ],
+                        [
+                            'question_number' => 20,
+                            'question_text' => 'Was the information provided by our sales team clear and easy to understand?',
+                            'question_type' => QAType::MULTIPLE_CHOICES,
+                            'is_start' => false,
+                            'is_end' => false,
+                        ],
+                        [
+                            'question_number' => 30,
+                            'question_text' => 'After interacting with our sales team, how likely are you to use our service?',
+                            'question_type' => QAType::MULTIPLE_CHOICES,
+                            'is_start' => false,
+                            'is_end' => true,
+                        ]
+                    ];
+                    break;
+            }
+
+            foreach ($questions as $key => $questionData) {
+                $question = new QAQuestions;
+                $question->question_number = $questionData['question_number'];
+                $question->question_text = $questionData['question_text'];
+                $question->question_type = $questionData['question_type'];
+                $question->questionnaire_set_id = $questionnaireSet->id;
+
+                if (isset($questionData['next_nested_question'])) {
+                    $question->next_nested_question = $questionData['next_nested_question'];
+                }
+                if (isset($questionData['next_main_question'])) {
+                    $question->next_main_question = $questionData['next_main_question'];
+                }
+
+                $question->is_start = $questionData['is_start'];
+                $question->is_end = $questionData['is_end'];
+                if (isset($questionData['end_text'])) {
+                    $question->end_text = $questionData['end_text'];
+                }
+
+                $question->order = $key + 1;
+                $question->save();
+            }
+        }
+    }
+}
@@ -1,8 +1,10 @@
 <template>
    <div class="row parentContainer">
+        <div class="col-1">{{ item.questionnaire.version }}</div>
        <div class="col-1">{{ item.questionnaire.description }}</div>
        <div class="col-2"> <p>{{ item.question_text }}</p> </div>
        <div class="col-1">{{ item.free_text_answer }}</div>
+        <div class="col-1">{{ item.answer_value }}</div>
        <div class="col-1">{{ item.source_system }}</div>
        <div class="col-1">{{ item.source_marking }}</div>
        <div class="col-2">{{ item.source_email }}</div>
@@ -13,7 +13,7 @@
                        <div class="col-12 col-md-8">
                            <validation-wrapper-component selectable class="m-b-15" :validator="$v.parameters.question_set">
                                <label class="text-primary">Question Set</label>
-                                <select-component :options="[{'id': 1, 'text': 'Customer Support Satisfaction Survey'}, {'id': 2, 'text': 'First Order Experience Feedback'}, {'id': 3, 'text': 'Sales Inquiry Experience'}]" v-model="parameters.question_set"></select-component>
+                                <select-component :options="[{'id': 4, 'text': 'Customer Support Satisfaction Survey'}, {'id': 5, 'text': 'First Order Experience Feedback'}, {'id': 6, 'text': 'Sales Inquiry Experience'}]" v-model="parameters.question_set"></select-component>
                            </validation-wrapper-component>
                        </div>

@@ -25,9 +25,11 @@
                                        </button>
                                    </anchor-link-component>
                                    <div class="row align-items-center m-t-10 p-t-10 p-b-10 b-t b-grey muted all-caps fs-10">
+                                        <div class="col-1">Version</div>
                                        <div class="col-1">Question Set</div>
                                        <div class="col-2">Question Text</div>
-                                        <div class="col-1">Answer</div>
+                                        <div class="col-1">Answer Text</div>
+                                        <div class="col-1">Answer Value</div>
                                        <div class="col-1">Source System</div>
                                        <div class="col-1">Source Marking</div>
                                        <div class="col-2">Source Email</div>