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justvitamin/content_population_exports/dataforseo_support_escalation.md
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Omair Saleh 056c47581f feat: editorial review dashboard + elite-grade pilot batch (5 SKUs)
Ships the second dashboard surface — a Pattern Library + Preview Theatre — that
presents the 4-section PDP pilot batch back to Umar, compliance, and the board
in an editorial format. Adds the full data layer that drives it: 5 source-backed
per-SKU drafts at QA 100/100, 15 competitor PDP semantic extracts, PubMed
evidence packs, EFSA claims library extension, JV brand voice guide, hand-curated
product FAQs, and the Matrixify-ready CSV exports for Lewis.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-06-02 18:50:09 +08:00

3.2 KiB

DataForSEO support escalation packet

Generated: 2026-05-20T02:31:31.587Z

Ready to send: YES

Summary

Evidence checklist

  • Account connection: 20000 Ok. — Credentials/account work; issue appears endpoint-specific.
  • Amazon Products endpoint: 6/10 exact ASINs confirmed from live product-result evidence — Products endpoint is usable; reviews endpoint is the blocker.
  • Amazon Reviews endpoint: 50304: This function temporarily unavailable. Please contact support for more information. — Ask whether Merchant Amazon Reviews task_post is disabled for this account/API version/region and what replacement/restoration path exists.
  • Pilot payload: 6 ASIN rows at depth 10, United Kingdom / English (United Kingdom) — Payload is intentionally capped; support can reproduce with one row if needed.
  • Official DataForSEO docs status: endpointTemporarilyUnavailable=true; 2/3 checks passing; docs=https://docs.dataforseo.com/v3/merchant-amazon-reviews-task_post/ — Ask support whether the official temporary-unavailable note applies globally, to this account, or to the Amazon UK Reviews path specifically.
  • Local spend guard: 5/10 checks passing; paid posting blocked until approval gates are intentionally opened — No broad scraping or repeated retries until provider confirms endpoint availability.

Message to send

Hello DataForSEO support,
We can authenticate successfully and use the Merchant Amazon Products endpoint, but Merchant Amazon Reviews task creation is returning a provider-level unavailable response before any task IDs are created.
Your public API documentation also currently marks the Amazon Reviews Task POST endpoint as temporarily unavailable.
Endpoint: POST https://api.dataforseo.com/v3/merchant/amazon/reviews/task_post
Response: 50304 This function temporarily unavailable. Please contact support for more information.
Cost reported: 0
Tasks count: 0
The intended pilot is small: 6 Amazon UK ASINs, depth 10, location_name=United Kingdom, language_name=English (United Kingdom). The Products endpoint already returned usable ASIN evidence for those rows.
Could you confirm whether /v3/merchant/amazon/reviews/task_post is temporarily unavailable globally, unavailable for this account, or requires a different endpoint/parameter set? If it is disabled, please advise the expected restoration path or replacement endpoint.
No credentials are included in this packet.

Payload preview

  • jv:JV-D4000:stage1: B0F3XQ631C, depth 10, United Kingdom / English (United Kingdom)
  • jv:JV-TURMERIC500:stage1: B009756A58, depth 10, United Kingdom / English (United Kingdom)
  • jv:JV-VISISOFT:stage1: B009756BHA, depth 10, United Kingdom / English (United Kingdom)
  • jv:JV-STAR1000:stage1: B009755YJ6, depth 10, United Kingdom / English (United Kingdom)
  • jv:JV-COQ10100:stage1: B09KNMFNYF, depth 10, United Kingdom / English (United Kingdom)
  • jv:JV-B12:stage1: B009756D64, depth 10, United Kingdom / English (United Kingdom)